Thank you for shopping with Sue Dhagha.
We value your trust and are committed to providing a seamless and transparent shopping experience. Please read the following policy carefully before making a purchase.

Domestic & International Shipping

We offer both domestic (within India) and international shipping.

• Domestic Shipping: Delivery typically takes 5–10 working days after dispatch.
• International Shipping: Delivery typically takes 15–20 working days after dispatch.

Shipping timelines may vary based on your location, courier availability, customs clearance (for international orders), or unforeseen circumstances.

Delivery Coordination

To ensure timely delivery, we request you to check your order status and confirm delivery updates at least one week prior to your expected delivery date.

Communication Delays

Due to high volumes, our response time may be up to one business day.
If you are unable to reach us via call, please send a message on WhatsApp at +918383024972. We promise to get back to you within 24 hours.

No Return/ No Exchange /No Refund Policy

All purchases — including ready-to-ship products — are final sale.
We do not accept any returns, exchanges, or refunds under any circumstances.

Each piece is carefully inspected before dispatch. Once an order is confirmed, it cannot be altered, exchanged, or refunded.

Advance Payment Polcy

All advance payments are non-refundable.
We do not offer refunds under any circumstances. Once payment is made, it cannot be reversed, cancelled, or adjusted toward another order.

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