Shipping policy

Last updated: January 9, 2026

Thank you for shopping with Sue Dhagha. We value your trust and are committed to providing a smooth, transparent, and reliable shipping experience. Please review the following shipping policy carefully before placing an order.

Shipping Coverage

Currently, Sue Dhagha ships only within India.
We do not offer international shipping at this time.

Processing & Dispatch Time

  • All orders are processed and dispatched after successful payment confirmation.

  • Dispatch timelines may vary depending on product availability, order volume, and quality checks.

  • Orders are not shipped on Sundays or public holidays.

Estimated Delivery Timelines

Domestic Shipping (Within India)

  • Estimated delivery time: 5–10 working days after dispatch.

Delivery timelines are approximate and may vary due to courier partner operations, remote locations, weather conditions, or other unforeseen circumstances.

 

Shipping Charges & Duties

  • Shipping charges (if applicable) are calculated at checkout.

  • Sue Dhagha is not responsible for delays or additional charges imposed by customs authorities.

Order Tracking & Delivery Coordination

  • Once your order is dispatched, tracking details will be shared via email or WhatsApp.

  • Customers are advised to regularly monitor their order status.

  • For special delivery requests or timeline coordination, please contact us at least one week prior to your expected delivery date.

Failed Delivery or Incorrect Address

  • Customers are responsible for providing complete and accurate shipping details.

  • Sue Dhagha will not be liable for delivery delays or failures caused by incorrect or incomplete address information.

  • Any re-shipping costs due to incorrect address details will be borne by the customer.

Communication & Support

Due to high order volumes, our response time may be up to one business day.

If you are unable to reach us via call, please contact us via:

📩 Email: support@suedhagha.com
📱 WhatsApp: +91 83830 24972

We aim to respond to all queries within 24 hours on business days.

Delivery Delays

While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control. Sue Dhagha shall not be held liable for delays caused by courier partners, customs authorities, or unforeseen circumstances.

Policy Updates

Sue Dhagha reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.